Forum Discussion

Zifer-JQ

5 years ago

Solved

PvZ: Neightville Random Crash without error

After installing the latest update the game start crashing randomly without an explicit error.

iluminatethesky
5 years ago
Hey @Zifer-JQ,

Sorry to hear about that.

Another thing you can try is doing a clean uninstall/reinstall of the latest graphics drivers:

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

If that doesn't work, try creating a new Temporary Windows user Account, and see if you have the same issue:

https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-account

Thanks 🙂

- iluminate

iluminatethesky

Legend

5 years ago

Hey @Zifer-JQ,

You're welcome, thanks for the information 🙂

Have you also tried disabling the Origin in-game Overlay in the Origin Launcher?

You can also try doing a Clean Boot, this will close any background apps that might be interfering with Origin:

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

Let us know if this helps.

Thanks 🙂

- iluminate

Zifer-JQ

5 years ago

@iluminatethesky I tried doing the "origin overlay in game" thing. Didn't work. But after 3 o 5 craches I get a stable session.

I'll try late tonight the clean reboot.

iluminatethesky
Legend
5 years ago
@Zifer-JQ

Sorry to hear that didn't work out for you.

Keep us posted, and let us know if the Clean Boot works.

Thanks 🙂

- iluminate
- mogar010
  5 years ago
  I ACTUALLY HAD THE SAME PROBLEM IM LOADING A SESSION FOR MATCH MAKING AND IT BLACKED OUT IN LOADING BUT YET I CAN STILL SEE THE MOUSE ICON MOVING
- Zifer-JQ
  5 years ago
  @iluminatethesky Clean reboot didn't work :/
  - iluminatethesky
    Legend
    5 years ago
    Hey @Zifer-JQ,
    
    Sorry to hear about that.
    
    Another thing you can try is doing a clean uninstall/reinstall of the latest graphics drivers:
    
    https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
    
    If that doesn't work, try creating a new Temporary Windows user Account, and see if you have the same issue:
    
    https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-account
    
    Thanks 🙂
    
    - iluminate