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Re: Connection to ea servers timed out loop on ps5

I can get into the game but cannot play multiplayer or any other mode. I can connect with other players in their backyard. Just no game play. I even tried different internet connections. 

7 Replies

  • Juuheppu's avatar
    Juuheppu
    4 years ago

    We are having the same connection problem since Thursday.

    Actually we have two ID's for PS4 and only one has connection problem for PvZ GW2. But this same ID doesn't have any issues with the other EA games. The other ID can access all the games.

    I have chatted two nights with EA tech support and I did everything what they ask for but nothing, they blamed our internet connection even the games are working. I have no idea what to do next. I guess the problem is the Torch and Tail update which I bought on Wednesday as the problem started after the update.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    *** Marking Solved for Visibility Purposes, This issue has been reported ***


    Thanks, everyone for letting us know about this, I have shared it with our team. If I get further information to share I will do so in this thread. 

    So far it seems anyone playing Garden Warfare 2 on PS4 or PS5 is running into connection issues. If someone on a different platform is running into this please let us know in the thread, and tag me by using the "@" with my name. 

    If anyone has been able to get past this issue, please let me know. 

    Thanks!

  • @EA_Illium Mixed mode not working only on Europe servers it seems fine on American servers, turf takeover doesn’t work on any of the servers though so it may be a problem with the turf maps or the servers themselves 

  • Ones of my friends is facing this certain issue too, but idk his ea Id since we are playing on ps4. 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @Andrei_moisa08 Even if you just have his PSN name, you can ping it to me via DM and I should be able to grab him as an example. 

    @xX_TinSpider_Xx Hey, could you DM me your son's account/PSN name as an example?

  • @EA_Illium When I enter the multiplayer portal, it always says “Failed to connect to the game session, please try again”
  • The same thing is happening to me on my playstation 5. It keep on having the so called Connection problem, even tho my playstation is fully connected to the playstation network and an EA account. Ive recently bought it from the playstation store.

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