More and more gamers encounter hackers during the game, and use mods to kill players, and even maliciously modify players' game data in the game lobby, and freeze players' game accounts, which is becoming more and more serious, which makes the game atmosphere worse and worse
Community Manager@Polluxshuibuzhao Did some digging, Still under investigation. I will update as they as sent down the pipeline from the team!
Cheers!
@EA_Shepard Dear Community Administrator, can you do me a favor and ask the game team to reset and reset all the game data of my BNF to the new account I had when I first purchased the game，and my EA ID is MikuMikuooo,Thank you so much !!!
Community Manager@Polluxshuibuzhao I have and it really does not work that way. There isn't a team any longer to go reset players data anymore. There is not a way to go reset one at a time. The amount of time that would take isn't feasible for the series not really having any support any longer.
Thank you for using it but we will have to wait for the game's team to revert the my stats back to normal. Last time someone used the unban script on me I saw that my characters had normal levels except for sunflower. I tried to go to the zombie side but then I crashed. The second time you used the script on me I tried to go in online play. The game would send me to the loading online giddy park screen but then it would go to the blue loading screen displayed when opening the game. The cycle between online giddy park loading and the blue loading screen wouldn't stop so I closed the game. Every time the game crashes you have to use the script again. You could use the unban script on me again so that I can see if the offline areas work (mount steep and town center) but I doubt they do. (Sorry for my bad English)
Community Manager@Trafikon24 I have updated the ticket on this. It may take time to review. Support time frames for these issues are increasing due to resources simply not being there. It isn't as easy as just running a script. I am waiting on an update on what they would like to do. Once we have that info we will post it for players.
Cheers!
Hello, do you have any new info regarding the issue?
You could for example set my sunflower to the normal max rank because it was actually maxed out before I got my stats messed up.
I've been thinking of trying to shoot some targets to see what happens with my sunflower rank, if the game sees that it's huge it might send it back to normal after I close and re-open the game normally.
Community Manager@Trafikon24 We do not at this time no. CMs don't have any way of modifying players' games. That is all done by separate teams when these issues are escalated. I've pinged those folks and let them know. These issues typically take time as there are no updates to game any longer to push out. We bug report these, escalate them, and wait for updates.
I don't want to bother you but can you please update the game and I know you can't but at least try please if you don't want to fine I'm alright .
