Re: My game decreased from 800 hours to 0 hours
@gh0sthell wrote:
I had already communicated the EA customer service, they told me to post about the problem here in the forum.
Why on EARTH do they do that?? I read it all the time here. There is precious little input from EA employees on this forum - they do reply on the very odd occasion but pretty much are nonexistent here. I don't mean to insult them, but just a glance through this bug forum shows it to be true.
My one encounter with the help desk was terrible. It was on the day that the EA servers suffered a DOS attack when Battlefield 1 was released. I got an employee on the phone, and he pretended he had no idea why the servers were down, when a quick internet search after the phone call showed exactly what had happened. He said he was going to transfer me to someone else, and then after a bit the line went dead. The whole thing leads to the unfortunate impression of a runaround.
