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Re: Need help getting my account back

Hmmmm... that’s a tough case.  If deleting everything was a fairfight deal, you might be out of luck.  Is there a way to contact fairfight to dispute it?  Did you happen to record it?

9 Replies

  • Provin915's avatar
    Provin915
    Seasoned Veteran
    8 years ago

    Thanks for your reply.

    Unfortunately, I do not record gameplays. No idea how to approach the fairfight situation. That is why I was hoping on EA to help me with this situation.

  • I’ll see if I can’t get some attention to it.  No guarantees on what the say.  As soon as I hear something I will get back to you.

  • Provin915's avatar
    Provin915
    Seasoned Veteran
    8 years ago

    @dwooten77 wrote:

    I’ll see if I can’t get some attention to it.  No guarantees on what the say.  As soon as I hear something I will get back to you.


    Thank you very much kind sir.

  • Provin915's avatar
    Provin915
    Seasoned Veteran
    8 years ago

    @pandareno1999 wrote:

    So, you filed a dispute for the ban?  If not, that's the first step.

    https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    If so, then there was a review and whatever was decided is unchangeable.  I'm sorry for your unfortunate situation.

    40+ vanquishes with Cpt Cannon is not that big a deal, as you suggest.  I've seen friends get well over 100.


    This is exactly the steps I followed, however I only receive mails back such as: hey I am ''employee name'''. Please fill out the same form again and again.

    I have yet to see a review. If it is unchangeable, well that is incredibly disappointing.

    Agreed on the last point. Captain Cannon in the hands of a somewhat skilled player will crush ingame score.

    Would you believe a player if he got 60+ vanquishes in 10-12 minutes? :P

  • Well bud... it’s not looking good.  Have tried what @pandareno1999 mentioned?  He’s dealt with a case like this before and couldn’t get it straightened out.  I’m sorry you’re going through this and wish I had better news.  

  • Provin915's avatar
    Provin915
    Seasoned Veteran
    8 years ago

    @dwooten77 wrote:

    Well bud... it’s not looking good.  Have tried what @pandareno1999 mentioned?  He’s dealt with a case like this before and couldn’t get it straightened out.  I’m sorry you’re going through this and wish I had better news.  


    Thank you for your effort man. I will try for one last time what @pandareno1999 said, but EA probably does not care. I guess I will have to grind again; get captain cannon asap and start racking up those sweet vanquishes!

    Thank you again!

  • pandareno1999's avatar
    pandareno1999
    Hero+
    8 years ago

    Not to seem to be leaping to their defense, but I don't think it's that EA doesn't CARE.  I believe it's that they have contracted with fair fight to police their online traffic and agreed to abide by whatever decisions they make.

  • Provin915's avatar
    Provin915
    Seasoned Veteran
    8 years ago

    That is very true and I agree with what you are saying. I still feel this was unjustified, I have read the ToS and I have not violated that, but it is too late now.

    Anyways, thank you @pandareno1999 for your help!

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