Ok I have a fix for this from EA online support this works!
Step 1 TURN ON XBOX ONE
Step 2 SIGN IN YOUR XBOX PROFILE
Step 3 GOTO SETTINGS
Step 4 GOTO ALL SETTINGS
Step 5 GOTO NETWORK
Step 6 GOTO ADVANCED SETTING
Step 7 GOTO ALTERNATIVE MAC ADDRESS
Step 8 SELECT CLEAR
THE XBOX PROMPTS YOU TO RESTART AT THIS POINT SIMPLY SHUTDOWN THE XBOX USING THE CONTROLLER
Step 9 UNPLUG THE XBOX POWER PACK (Once the Xbox has turn off, leave the xbox turned off for at least 2 minutes)
Step 10 PLUG THE XBOX BACK IN THE PSU LIGHT WILL GO FROM ORANGE TO WHITE
Step 11 WHEN THE LIGHT GOES WHITE TURN ON THE XBOX
Step 12 TRY PVZ ALL SHOULD NOW ALL SHOULD BE WORKING
