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iluminatethesky's avatar
iluminatethesky
Legend
5 years ago

Re: [Old Report] Can't get past EA screen in PvZ BFN

Hey @princelofton,

Unfortunately there isn't a way to bypass that.

However, I would recommend contacting Support via live chat, and they can sort this for you:

https://help.ea.com/en/contact-us/

Unfortunately we can't help with Account related issues here on the Forums, I apologize.

Also if you'd like, you can check out this Link:

https://help.ea.com/en-us/help/account/online-access-for-child-accounts/

Thanks 🙂

- iluminate

4 Replies

  • Tewhenua79's avatar
    Tewhenua79
    5 years ago

    I'm having the same response. Has anyone solved this? I've had no response from anyone at EA. 

  • gmrw26bglqv's avatar
    gmrw26bglqv
    5 years ago

    Seems like this has been a problem and from what I can see, EA has done nothing to fix this or doesn’t seem to care about support.

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