Forum Discussion

Re: [Old Report] "Plants Vs Zombies Garden Warfare 2" DirectX Error :(

Awesome thanks! 

Also here are what the instructions asked for.

Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908)

Processor: AMD Phenom(tm) II X6 1090T Processor (6 CPUs), ~3.2GHz

Memory: 10240MB RAM

Date: 11/4/2015 00:00:00

ask me if you need anything else!😃

15 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    We need to see the whole thing.  You can get it by clicking Save All Information and uploading it here or pasting it to somewhere like hastebin.com

    ----

    Anyways, the error's driver version and the date you listed coincide with an AMD GPU (unknown model at current time)

    Update the drivers here:

    http://support.amd.com/en-us/download

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Your graphics card is well below minimum, and you cannot get newer drivers, however, neither of those is going to cause your symptom, just affect your enjoyment of the gameplay.  

    ---------------
    Display Devices
    ---------------
              Card name: AMD Radeon HD 6670
           Manufacturer: Advanced Micro Devices, Inc.
              Chip type: AMD Radeon Graphics Processor (0x6758)
      Driver Attributes: Final Retail
       Driver Date/Size: 11/4/2015 12:00:00 AM, 1479808 bytes
            WHQL Logo'd: n/a
        WHQL Date Stamp: n/a
     
     Plants vs. Zombies: GW2

    MINIMUM
    OS: Windows 7 64-bit/ Windows 8.1 64-bit/ Windows 10 64-bit
    CPU: 3.20 GHz Intel i5 650/ 2.5 GHz AMD Phenom X4 9850
    RAM: At least 4GB for Windows 7/ Windows 8.1/ Windows 10
    Hard Drive: 20 GB
    Video: NVIDIA GeForce GT 640/ AMD Radeon HD 5750 (driver conflicts) *
    DirectX: 11
    Input: Keyboard and Mouse, Analogue Controller
    Online Connection Requirements: 192 KBPS or faster internet connection 

    The officially named minimum GPU has a similar driver problem after mid-November; the closest in performance still out there (never was available widely) is the HD 7730, still supported for new AMD drivers. 

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Minimum requirements already mean the Low Graphics settings, medium screen resolutions, and only moderately good animation rates (40-45 FPS).  You are below that minimum, your screen resolution must be set lower, or you can anticipate poor animation rates.  I do not think over-driving that HD 6670 is the reason for the DirectX problem, I do wonder whether you performed a clean install of those last drivers?  

     

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I agree with Gorath.

    Try reducing the graphics options to the lowest options available.

    Borderless Mode.

    Cleaning the drivers and reloading is worth trying too.

    If you do any overclocking to your card, try defaulting it to stock values.  This error in the past has often been linked to the GPU's core clock speed.  (On the flip side I pushed my old GPUs to the redline breaking point trying to get this error... but wasn't able to).

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    You uninstall what you have now, and then flush out any traces from the Registry.  I've always used Ccleaner myself, a more general Registry tool, although there's something newer just for the graphics drivers.  It's named "DDU" for Display Driver Uninstaller, and it may eliminate the first step when you would have used Windows' Device Manager to perform the initial uninstall. 

    "Reload", of course, now that you know the first half, just means to reinstall the drivers you had uninstalled, but going in "clean", should be helpful.

    Tell me how it goes.  I haven't needed it, I don't think (although I have a somewhat different driver problem of my own with my oldest, or next-oldest, old PC, and its own obsolete Windows OS!) 

  • that sounds too hard and i will mess it up somehow and ending up worse than i started, im just not going to play 😢

  • I'm not spending 99 dollars for one game. Waste of my money to buy a game I can't play just because the graphics card is not up to date. 

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    That has been exactly why PC games always have system requirement announcements widely distributed before games are released.  Game developers will continue to push the bounds of the performance envelope, and old PC hardware will continue to become obsolete.  That has been true since the game developers first began releasing games for X86 hardware back in 1982 or so. 

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Im havin that directr x problem. ANd i know that its about 2 things. AMD drivers and PVZ bugs

    What * are you saying to that boy about low cards ?

    I have the rx 480 

    Maybe i need a bigger one ?? !!

  • 46374784739's avatar
    46374784739
    4 years ago

    eu também tenho este jogo e fica uma tela preta e da um erro dizendo direcktx error oque eu faço

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey Everyone

     

    As this thread is a bit old at this point, things have changed and been updated, we are going to lock this down so that we can prevent any necro-posting.

     

    If you run into any further issues please create a new thread so that we can begin tracking accordingly!

     

    Cheers!

Featured Places