Forum Discussion

5 Replies

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    7 years ago

    @DJAstro58

    You're very welcome, thanks for the DxDiag.

    I ran a Benchmark, comparing your CPU to that of the Minimum Specs for Battle for Neighborville, and it looks like the one you currently have does not match up with the Minimum Requirements:

    https://cpu.userbenchmark.com/Compare/AMD-Phenom-II-X4-965-vs-AMD-FX-4350/606vs2880

    The System Specs are here: https://www.ea.com/games/plants-vs-zombies/plants-vs-zombies-battle-for-neighborville/buy/pc-system-requirements

    - iluminate

  • DJAstro58's avatar
    DJAstro58
    Not applicable
    7 years ago

    @iluminatethesky 

    Oh, I didn't even see that they had a page for requirements, my bad 😞. Is this the reason as to why my game just won't even let me open it? I ask because i have multiple games where my PC doesn't meet minimum requirements, but I can usually open them up and play them and have a steady FPS. I guess i'm just surprised that because of my CPU, the game refuses to open. Is this the final verdict to my problem, or is there anything else?

    Thank you once again

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    7 years ago

    @DJAstro58

    No worries.

    The steps that I've provided, are the only ones that I know of at the moment. Generally, at least one of them works.

    If you'd like to see if there's anything else you can do that I might have missed out on, you can contact Support via Live Chat to see if they're able to assist you.

    https://help.ea.com/en/contact-us/

    Feel free to keep me posted here as well, if anything changes.

    Thanks 🙂

    - iluminate

  • DJAstro58's avatar
    DJAstro58
    Not applicable
    7 years ago

    @iluminatethesky 

    Thank you so much for all your help, I'll look into upgrading some of my parts, and by the time the game fully releases I'll hopefully have this all sorted out, and I can play. If not, I'll make sure to tag you on this post and give you all the info you may need to help me look into the problem. Once again thank you, and have a nice day 🙂👍

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    7 years ago

    @DJAstro58

    You're very welcome, thank you for the kind words.

    Definitely keep me updated, and let me know if it works out for you 🙂

    - iluminate