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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: Plants vs zombies garden warfare 2 won’t load xbox series x

Hi @PrlnceDoge Try going through the following steps and check if this continues.

  • Close other running games or apps, (for Series X|S also close others running in quick resume) 
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 
  • Remove then Readd Gamer Tag to console 
  • AppointedJake's avatar
    AppointedJake
    Seasoned Newcomer
    3 months ago

    I've tried this and it still will only play the intro video.

  • codyshouse's avatar
    codyshouse
    Newcomer
    2 months ago

    any chance you've figured out how to resolve this?  we are having the same issue.

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