Did the reboot and nothing. Same error message. Can somebody call me about this issue. I'm now trying to go into settings and nothing will allow me to update. My daughter is saying it won't let her play online either now at all. What a hassle
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2 Replies
EA_AndyEA Staff (Retired)
@bthang39 - if you'd like to speak with someone you would need to contact one of our game advisers through this link.
Before you do though, have you tried any troubleshooting except for rebooting your console? This is our basic connection troubleshooting guide.
I would also recommend that you have the correct ports open in order to access the game. These can be found on this page.
Thanks,
- Andy -
This says solved this is not solved in this thread having the same problem read the thread and was no health please give me something I can use thank you
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