Forum Discussion

spIash_damage's avatar
spIash_damage
6 years ago

Re: Slow Forum Load Times

@ToastedSarnie wrote:
@spIash_damageHahaha! I'm not kidding, it's just taken 6 minutes to "me too" this!!
Pages & actions keep freezing & notifications are coming hours later.

I have to push Reply, Me Too, +1, etc. anywhere from 2-4 times to get them to function.

When I submit a reply or load a page, it often loads 10-20% and just stalls for 10-30 seconds.

As a web developer, I know how detrimental this can be for a community.  @EA_Blueberry   @EA_David   this needs looking at.  I’m sure there’s others with this issue that can’t load the page to reply or +1.

EDIT:  this problem is server side... possibly software needing updated or servers needing rebooted.  The problem is intermittent and I can’t tell that any time of day, platform, or other environmental condition causes it; seems completely random for me but persists over the last 3-4 days.  I’m all but certain this is the reason the forums are slowing down.  (...and that’s a real bummer because everyone had just gotten excited about upcoming changes and recent rewards, etc.)

8 Replies

  • spIash_damage's avatar
    spIash_damage
    6 years ago
    @ToastedSarnie wrote:
    @spIash_damageGot back in, painfully! Exactly the same, it's been the past 3 days or so, randomly ok, then stalling on everything.

    I sometimes +1 a post only to come back and find it “unliked.”

  • ToastedSarnie's avatar
    ToastedSarnie
    6 years ago
    @spIash_damage Yes, I've found that a couple of times that it doesn't look like the action I took completed. And I usually me too, + xp or reply as soon as I get a notification, so I don't forget but I've lost track of some threads I'm sure.
  • Meadoz's avatar
    Meadoz
    6 years ago
    @spIash_damage I’m getting a blank screen a lot but I found out today that if I scroll down the page everything appears (iPhone)
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    Hey guys, a maintenance was done that should address this going forward, but it came with its own quirk that seems to mostly affect frequent forum users. Clearing your cookies and cache (just clear EA/AHQ data if you don't want to mess with other sites) should help with this and get AHQ back to its usual speed. 

  • TLEsquire's avatar
    TLEsquire
    6 years ago

    Everything seems to be running smoothly for me again so hopefully it's all worked out. 👍

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    @TLEsquire Thanks for the confirmation, everything seems to be normal again across the board.

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