Hi @ippig 🙂
It's odd that the game says you need to Purchase it, if you had it during Founders.
Have you tried contacting Support via Live Chat, to see if they can resolve this for you? It seems like an Account issue, which unfortunately I can't help with.
You can try contacting them here: https://help.ea.com/en/contact-us/
Keep us posted.
- iluminate
Hey @iluminatethesky,
yes, that's odd. I posted here because there way no Live Chat available now. But I guess my best bet will be to wait until then.
I wonder if anybody else is experiencing this.
Edit: I am actually able to play if I double click the shortcut on my Desktop. Usually I start the game in my Origin library where the play button is missing.
I'm not sure about anyone else, I haven't seen anything lately.
But, I did forward this on, so hopefully someone will respond. Otherwise I would recommend getting in touch with Support when you can.
Have you done anything like clearing Origin Cache, fully closing Origin and signing in/out to see if that works?
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
- iluminate
