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iluminatethesky's avatar
iluminatethesky
Legend
6 years ago

Re: Unable to return back to lobby

Hey @ScrappyCocco97

Sorry to hear about this.

If you'd like, you can try some of these steps:

1. Turn off the Origin in-game Overlay in the Origin Launcher and the Game Properties in your Library

2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

3. Close Background Apps: https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/

4. Connection Steps: https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

Let us know if this helps.

Thanks 🙂

- iluminate

4 Replies

  • ScrappyCocco97's avatar
    ScrappyCocco97
    6 years ago
    Nop, happened twice tonight

    -The first time: when loading into the lobby the first time after clicking "play", it got stuck in black screen

    -The second time as normal, when going back to the lobby from a match, it got stuck loading

    It's either a bug or a connection problem with some servers, because it happens completely randomly
  • ScrappyCocco97's avatar
    ScrappyCocco97
    6 years ago
    This happens also if the lobby is set to no players: when going back to lobby the game get stuck on a black screen (happened today when coming back from a PvP match, can't confirm if it happens everytime)

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