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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Re: [UPDATE] lvl. 46/Maxed out Characters in PvZ GW - Character Reset in PvZ GW2

Hi @lookinin, thank you for the info!

Cheers!

12 Replies

  • me too 

    • @EA_Shepard 
    • EA App/Steam/Epic: EA
    • EA ID/Steam user ID:DegustartorGuwna
    • Current In-game level: 0173 should be 0573
    • Date this issue started (is it still happening?) 02/11/24. Still happening. 
    • Windows OS:10
    • Windows OS version:22H2
    • GPU model and driver version:AMD radeon rx 580 version: 23.1.11
    • Region: Europa
    • Are you using an internal or external drive? Internal
    • Are you using an HDD or SSD? HDD
    • Any other errors? No 
    • If possible, share a Screenshot or Clip:
  • IndominusHumans's avatar
    IndominusHumans
    Seasoned Scout
    2 years ago

    It's frustrating to arrive on a long weekend with a holiday and have a bugged game trying to have fun. For some people it's already been 1 week with the game being completely bad. With me it's 3 days going to 4.

  • ItsRooksy's avatar
    ItsRooksy
    2 years ago

    @IndominusHumans 5 days for me, so frustrating as i just bought toxic brainz and iron citron the day before my level dropped ☹️ 

  • IndominusHumans's avatar
    IndominusHumans
    Seasoned Scout
    2 years ago

    No information on what really happened? No official statement from EA? One week after what happened that continues to affect many players and EA is more silent than dead in the cemetery?

    Anyone who knows what happened and is happening to come and talk and present a deadline to fix this whole mess??

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey, everyone

    We have an update from the team on these issues. They should be resolved as of now.

    If you log in, repair the game, and your accounts have not been resolved, please post on this thread (threads have now been merged) so that we can have a look further.

    Cheers!

  • IndominusHumans's avatar
    IndominusHumans
    Seasoned Scout
    2 years ago

    In my opinion, all problems have been fixed. The general level of my ID, the levels of the characters that were at 0 and are now at 1 and the levels that don't go down to negative. During this bug time, I continued playing, so the coins I won are there, as are some other items like the green key challenge (city hall chest). However, the only sad part is that I gained more than 100 levels and before the bug I was sure I was at level 800. But now it says 860, that is, I lost approximately 40 levels that were not counted in this bug fix. Overall, everything seems fine.

    I wish there was a little more transparency. They would explain what happened to all this mess. Obviously, if it was a hacker attack, there will be no information. But if it was an update or internal error, they could present a status report.

  • mayabeastgod1542's avatar
    mayabeastgod1542
    Seasoned Rookie
    2 years ago

    @EA_Shepard  It is not finished yet!! Do you have any updates for PVZ Battle for Neighborville on the same maxed out level issue? i have checked my PvZ bfn account but it still cannot let me log in. Have a look at PVZ Bfn please!!

  • bsltrinity's avatar
    bsltrinity
    2 years ago

    thank you! It is indeed fixed. Now I can go back finishing lvling up my characters that I couldnt! ty :D

  • TumX331's avatar
    TumX331
    Seasoned Traveler
    2 years ago

    My game still won't launch.

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