Forum Discussion
11 Replies
- EA_Shepard2 years ago
Community Manager
@TumX331 Its been escalated back up! Hopefully should have an update soon on this one.
Cheers!
- 0-BIG_BANG-0-2 years agoNot applicable
hello i cant play multiplayer on pvz gw 2 whenever i join a match it kick me out after few second i didnt dowland any mod or hack and there is nothing in my ban history but i cant play multiplayer can you help me
- EA_Shepard2 years ago
Community Manager
@0-BIG_BANG-0- Can you attach a DxDiag? If you have no mods hacks etc, that could be a lot of things happening.
- EA_Shepard2 years ago
Community Manager
Hey, Neighborville!
Wanted to reach out to everyone and see if anyone is still having an issue connecting to GW 1 only.
We have folks looking into GW 2 and BFN had a request for players who are not able to connect to the game specifically for GW1.
If you are, please list the following:
EA app/Steam/Epic
Platform ID
Error(s) received:
Any Images of errors:
Date of last Error:
- TumX3312 years agoNew Scout
GW 1 freezes like in the screenshot
GW 2 fine
BFN fine
EA app
TumX331
No errors
Screen shot 08.05.2024 +-3:40 - EA_Shepard2 years ago
Community Manager
Hi @TumX331, thank you for posting that. I sent it on over to have reviewed. I would give it a bit of time. That is such a generic error too. That one is hard to narrow down as it could be something simple, or bad data. - EA_Shepard2 years ago
Community Manager
@TumX331 Can you log in and repair the game, and then see if it freezes on you after launch?
- TumX3312 years agoNew Scout
Hi, that didn't help either.
- EA_Shepard2 years ago
Community Manager
@TumX331 What didnt help? When you launch the game what is happening?
- TumX3312 years agoNew Scout
also frieze
- jhowkNx2 years agoRising Newcomer
I also want to inform you that I was affected by this and I am looking for help, as I have already contacted live-support and they only ask us to do things that we know will not solve such as restarting internet, modem, etc. The problem is with our game progress being affected by third parties.
Thursday I had my progress again affected where it prevents me from entering GW2 multiplayer matches.My GW1 crashes right when loading data (similar problem to the friend above)
PVZ BFN is working normally
The problem is in GW1 and GW2, the save was changed by hackers through some exploit still active...
EA App
ID: jhowkNx
Erro GW1: Crashes on Startup to Load Data
Erro GW2: Multiplayer kick [can't join Multiplayer]