Forum Discussion

Re: [UPDATE] lvl. 46/Maxed out Characters in PvZ GW - Character Reset in PvZ GW2

I still can't launch the game after the exploiter 🙂

11 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @TumX331 Its been escalated back up! Hopefully should have an update soon on this one.

    Cheers!

  • 0-BIG_BANG-0-'s avatar
    0-BIG_BANG-0-
    Not applicable
    2 years ago

    hello i cant play multiplayer on pvz gw 2 whenever i join a match it kick me out after few second i didnt dowland any mod or hack and there is nothing in my ban history but i cant play multiplayer can you help me

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey, Neighborville!

    Wanted to reach out to everyone and see if anyone is still having an issue connecting to GW 1 only. 

    We have folks looking into GW 2 and BFN had a request for players who are not able to connect to the game specifically for GW1.

    If you are, please list the following:

    EA app/Steam/Epic

    Platform ID

    Error(s) received:

    Any Images of errors:

    Date of last Error:

  • TumX331's avatar
    TumX331
    New Scout
    2 years ago

    GW 1 freezes like in the screenshot
    GW 2 fine
    BFN fine

    EA app
    TumX331
    No errors
    Screen shot 08.05.2024 +-3:40

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @TumX331, thank you for posting that. I sent it on over to have reviewed. I would give it a bit of time. That is such a generic error too. That one is hard to narrow down as it could be something simple, or bad data.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @TumX331 Can you log in and repair the game, and then see if it freezes on you after launch?

  • jhowkNx's avatar
    jhowkNx
    Rising Newcomer
    2 years ago

    I also want to inform you that I was affected by this and I am looking for help, as I have already contacted live-support and they only ask us to do things that we know will not solve such as restarting internet, modem, etc. The problem is with our game progress being affected by third parties.

    Thursday I had my progress again affected where it prevents me from entering GW2 multiplayer matches.

    My GW1 crashes right when loading data (similar problem to the friend above)

    PVZ BFN is working normally
    The problem is in GW1 and GW2, the save was changed by hackers through some exploit still active...

    EA App
    ID: jhowkNx
    Erro GW1: Crashes on Startup to Load Data
    Erro GW2: Multiplayer kick [can't join Multiplayer]