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Re: [Updated 03/09] PC - GW/GW2 Not Working After Update

After the new EA anti cheat update the game won't start.

At first it gave me an error, saying; EA AntiCheat Service encountered a system error. Please run the EAAntiCheat Service installer.

I had 2 options, Reinstall EAAntiCheat or Close I've tried the reinstall button and it gave me an new error saying; EAAntiCheat installation failed. Please reinstall game.

So I did. And the same problem happened again.

At that point I have looked at internet for problem solving. The solution I found was to use the EAAntiCheat.Installer.exe which can be found within the game folder [C:\Program Files\EA Games\Plants vs Zombies Garden Warfare 2\__Installer\EAAntiCheat]. I've tried to repair it, delete it and update it. Deleting it loops me back to the same problem at first, update and repair does the same thing, which where I am sitting now;

I start the game, EA anti-cheat splash image comes, the bar on the bottom is all gray, I wait a solid 3 minutes (which is way longer than it should be), then it jumps to the end to about 95%, closes, opens the game, the "starting video" starts I skip it, wait 5 seconds while it is trying to connect, crash, back to EA app.

I do not use any anti-virus apps, other than the Windows anti-virus, of which I have turned off just to try and see it still not work. I have downloaded the game 3 times. Tried to open the game from other ways and as admin.

17 Replies

  • After I made this post I went and tried to open Ow2, got a similar error message, gone mad, did an "Memory Diagnostic" the "mdsched.exe", started the extended scan, gone to 20% had no more patience, now both games work? Man I don't get it but I'm happy 🙂

  • children, the fix is simple
    Go into your game files and delete a file called Cryptbase.DLL (It should be a file extension) and start playing the game with the millions of hackers and cheaters!

  • juanyp90's avatar
    juanyp90
    Rising Novice
    2 years ago

    Only appies to those that had mods. But my post talks about other issues.

  • I think they will delete the anti cheat and switch it out I think, someone told me that but I’m not sure

  • Iron_Guard8's avatar
    Iron_Guard8
    Legend
    2 years ago

    Running the main exe directly didn't work, and I can't locate a cryptbase file that was mentioned earlier (and I have hidden files visible). I deleted the anticheat files manually and it starts up normally till about to load int he backyard where it tells me I need to repair, so trying that now.

    Edit: No go. It just reinstalls the anti-cheat.

  • SpongeboiYT's avatar
    SpongeboiYT
    2 years ago

    has anyone ever tried to go to a older version of the game and see if that worked?

  • stukapooka's avatar
    stukapooka
    Legend
    2 years ago
    @SpongeboiYT Apparently the word on youtube is that hackers are using the old versions of the game to cheat so it might.
  • Oh well I don’t even understand how they still go online when it’s an older version so that confuses me

  • Iron_Guard8's avatar
    Iron_Guard8
    Legend
    2 years ago

    Reinstalled the EA app and still not working. This needs a fix ASAP.

  • SpongeboiYT's avatar
    SpongeboiYT
    2 years ago

    To be honest they just need to switch the EA Anticheat to EasyAnticheat, As A Person Who Has Played BFN And Knows that the game uses easy anti cheat, it’s just so much better and has no flaws what so ever and it functions Extremely well and does no buff to game play, That’s why I’m trying to spread the word of this so they can switch it out because the EAC does so much better the the crappy EA Anti cheat

  • Iron_Guard8's avatar
    Iron_Guard8
    Legend
    2 years ago

    If you have Vipre anti-virus like I do, shutting it down made the game launch with the anti-cheat. No idea about other AV programs, but this is the first time I had to this with Vipre, so didn't even check that till now.

  • SpongeboiYT's avatar
    SpongeboiYT
    2 years ago

    From now on I just play garden warfare 1 and just wait till they do something because this just me makes the game unplayable for many people, espicially steam deck people. So until they do sep thing actually helpful (Which I doubt they will) I’ll just play the game

  • SpongeboiYT's avatar
    SpongeboiYT
    2 years ago

    Not to mention that Easy anti cheat can run on steam deck. Or any other anti cheat software can run on it except for EA Anticheat 

  • roemersalat2's avatar
    roemersalat2
    2 years ago

    Dear "Child",

    its not that easy! Not everyone has the same problem. 

    If you get the report with the crash dump: youre right, you can just delete the filoe which you mentioned or reinstall the game. Both works. Ive tried it.

    BUT there are other people which have the problem that even after you did one of the steps the game does not work. I just starts loading the small screen and after that nothing happens. 

  • CatCrab's avatar
    CatCrab
    2 years ago

    I have a problem, each time I join anything that's online after the anti-cheat, it crashes gw2.

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