shut down
Every time I opened pvz gw 2 my laptop shut down, it just off with no reason. I hope somebody could help. It worked well for the first hour.
Forum Discussion
EA_David
Community Admin
Community Admin@MyLuvlyKiyoMi Hi, games generally won't "cause" a shutdown but can trigger existing issues. To start with, do your fans get louder when you play? Perhaps you need to clean the vents and ensure clear airflow when you're playing.
It may also help to perform a clean reinstall (you should get the option when you try to install a new driver pack) of your graphics drivers, driver issues are another common source for unexpected shutdowns.
https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/
Thanks for the post, I hope this helps.
Thank you for reply. My fans does get louder when I play the game. The weird part is other games I played work fine, only pvz gw2 caused issues.
- EA_David
Thanks for the update. I think the best way forward would be to turn down your graphics settings, and run some temperature monitoring software, as well as clearing the vents. Hopefully the system will be slower to heat up, and with the monitoring software it may help to identify when things are getting too high.
In some environments PCs can get very clogged up if you're comfortable doing so it might be worth taking some parts apart to get at the fans.
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