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l_Nic3_GaM3r_l's avatar
l_Nic3_GaM3r_l
Not applicable
4 years ago
Solved

steam - origin loader want a key, that i dont got on steam

 I bought this game yesterday on steam.. i downloaded it and try to logged in... but iorigin crap said: iw ant a key for an unidentified game.. that i dont have. i dont have the key and i dunno what ...
  • EA_Illium's avatar
    EA_Illium
    4 years ago
    @l_Nic3_GaM3r_l Thanks for trying those steps, if you are still getting an error you need to activate the game on Origin and need a key, we would want to reach out to Steam Support for a product key to activate on Origin.
l_Nic3_GaM3r_l's avatar
l_Nic3_GaM3r_l
Not applicable
4 years ago

@EA_Illiumhave u read my texts? i dont think so..looks like u have no plan about steam ...


i said :
i logged in, with different origin accounts... and i got on both the message:
and unidentified game is shown... and origin * , want a key from me... that i DONT HAVE

this problem comes, if u have the requirement that a freaking loader is required to play the game... with loader i mean origin.w

i hope u can read and understand this...
i wanna play this game but its no problem to REFUND IT 🙂

also, i started the game logged in, and origin said: u have an unidentified game

reinstall didnt help, origin launcher install didnt help, log in with another account didnt help

l_Nic3_GaM3r_l's avatar
l_Nic3_GaM3r_l
Not applicable
4 years ago

here..

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hey @l_Nic3_GaM3r_l Thanks for the update, unfortunately, I can't read the screenshot you sent in, to confirm if the error message you're getting is similar to, "...unidentified game you must first activate it on your EA account...". 

    If so some of the things you can try are:

    • Disabling any VPN, or additional security on your device or network, then running Steam and Origin
    • If Family View is enabled in Steam, disable it.
    • Set the game to run as an administrator.
    • If Steam and Origin are installed on separate storage drives, you could try with Steam and Origin installed to the same storage drive.
    • Try running your device in a Clean Boot. 
    • l_Nic3_GaM3r_l's avatar
      l_Nic3_GaM3r_l
      Not applicable
      4 years ago
      @EA_Illium u know that a translator exist?

      the heck??? u didnt read an yof my sentences..

      I BUYED THIS * GAME ON STEAM...
      i DONT NEED TO ACTIVATE IT ON ORIGIN...
      I GOT NO KEY..
      1 TIPP FOR U I CANT ACTIVATE UR GAME ON ORIGIN CAUSE I GT NO KEY; IM STEAMPLAYER

      the origin launcher want a key fro me... if i logged in...
      BUT i got ne key..

      this problem have much players on steam ATM
      • l_Nic3_GaM3r_l's avatar
        l_Nic3_GaM3r_l
        Not applicable
        4 years ago
        @l_Nic3_GaM3r_l all if this, i did

        Disabling any VPN, or additional security on your device or network, then running Steam and Origin
        If Family View is enabled in Steam, disable it.
        Set the game to run as an administrator.
        If Steam and Origin are installed on separate storage drives, you could try with Steam and Origin installed to the same storage drive.
        Try running your device in a Clean Boot.

        i have origin thin setup installed,c ause i dont need origin, i dont use it
    • l_Nic3_GaM3r_l's avatar
      l_Nic3_GaM3r_l
      Not applicable
      4 years ago

      if u dont understand my next sentence or u dont read it..

      i write here in german and u can translate it.

      i feel like u would kidding me???

      i buyed this game on blackweek sale on STEAM

      i dont have the option on STEAM, that steam shows me any productkey for THIS GAME

      i started the game:

      i logged in with my old origin acc

      origin crap said:

      u must first activate the game on EA account... unidentified game

      BUT I HAVE NO FREAKING KEY

      i CANT ACTIVATE it

      U UNDERSTAND???

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        4 years ago
        @l_Nic3_GaM3r_l Thanks for trying those steps, if you are still getting an error you need to activate the game on Origin and need a key, we would want to reach out to Steam Support for a product key to activate on Origin.

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