Store problems on Plants vs. Zombies Heroes
Every time I try to purchase something, it says "Sorry, something has gone wrong with your purchase. Please reload Plants vs. Zombies Heroes and we will try to recover things for you. " Help would be...
Forum Discussion
I have made purchases on this game before and I can make in-app purchases on other games as well. How I know that this is an issue on your end is because my brother also has this game and he successfully purchased a pack that he didn't receive the contents for. Since then, he gets the same message when trying to purchase again on this app and its a different account.
EA_David
Community Admin
Community Admin@Forever_ErnieThank you. For your brother's missing content, can he please reach out to support?
As well as making sure he gets the content they can investigate what's happening with the purchases. Hopefully that will also help with finding out what's going on with your game too.
