Forum Discussion
EA_Shepard
Community Manager
2 years ago@CS_LethalOctussi Can can happen for quite a few reasons. Most of this is privacy-related with one of the accounts. We suggest trying the following:
- Make sure they aren't blocked
- Make sure both your profiles are searchable
- Make sure that both profiles are not set to private
- Remove inactive profiles. - I checked my list and a lot of deleted/blank profiles would stay at the top
Cheers!
- 2 years ago
Are inactive profiles just people who dont play often? Or havent played in a while? Because this is a new account of mine so im adding old friends onto a new list
- EA_Shepard2 years ago
Community Manager
@CS_LethalOctussi It can be a mixture. If it is a new account, it typically comes down to some type of privacy with the network or the EA/Platform profile you are playing on and adding. It is never the same issue why it isn't working. You have to go down the check list to see what steps got it to work.
- 2 years ago@EA_Shepard Now when u say privacy of the network or EA platform profile, you mean my EA account? Or my Nintendo Switch account?
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