Forum Discussion

2 years ago

"The application has encountered an unexpected error"

Trying to launch a game; getting a Crash Report Handler message with the text box: Dumping started... Dumping finished. File: C:\ProgramData\eaanticheat\Crashdumps\PACKER_4770250_2588.dmp Finishe...

EA_cuervo

Community Manager

2 years ago

Hey @El_Diablo0hh,

To be sure that your system can run the game, please share a DxDiag with us: How to gather information on your PC using DxDiag

damichi08

Seasoned Novice

2 years ago

Hello. I have the same issue, IDK if its relationated, but the crash errors are located at ea anticheat.Here you have a google drive folder with some crash reports: https://drive.google.com/drive/folders/1GMikxoN7ci5Phvza4yJJt7TnQBeZmrxh?usp=sharing

DXDIAGdamichi73.txt122 KB

EA_cuervo
Community Manager
12 months ago
If the error message shows an error with the EA anticheat, you can troubleshoot it by following the steps in this article; How to install and troubleshoot EA anticheat on your PC

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"The application has encountered an unexpected error"

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