3 years ago
The State of PVZ GW2
Dear EA Support Team, I am writing to express my deep frustration and disappointment with the current state of Plants vs. Zombies Garden Warfare 2 which I feel is echoed throughout the community. Wh...
Dear EA Support Team,
It has come to my attention that my previous message regarding the issues in Plants vs. Zombies Garden Warfare 2 has been acknowledged by EA, as evidenced by the fact that @EA_Illium gave it XP. However, despite this recognition, EA have chosen to ignore the concerns raised and have not even bothered to provided any response let alone a resolution.
This silence is not only disrespectful but also reflects a lack of commitment to your player base and the game itself. We, the community, have put our trust and investment in your product, and it is disheartening to see that trust disregarded.
There is little more that I can say at this point without repeating myself. EA knows it at this point, they know what they need to do. The ball is in your court EA, what next?
Update: NOTHING
Nothing has changed, no contact has been made. Not even a respectful acknowledgement.
Disappointing but expected at this point.
But I refuse to let these issues die, there are plenty of people writing of problems in this forum. I encourage others to use this thread to write out your detailed experiences and complaints.
I am mad at the apparent irresponsibility of EA. Charging the fanbase somewhere in the range of twenty dollars, and still not addressing the state of the matter that WE NEED UPDATES. On the other side, EA sees clear possibility and success in games such as FIFA and Plants vs Zombies 2. They may come up with an answer soon. But it does not excuse Electronic Arts from their main business model of making small in-game things costly, And they need to update the game!
I'm glad others are here and posting about this still!
I still play GW2 pretty much everyday, although on PC I've not been playing many multiplayer matches these days thanks to lack of anti-cheat, and the lack of any kind of response or update is frustrating to say the least. The GW games are great games, flawed in some ways for sure, but still some of the most fun I've had in my 4 decades or so of playing video games. PvZ in general needs more attention than just new plants to buy in PvZ2 for real money.
Look at the Reddit, at YouTube, and elsewhere, the fanbase for these is still significant, and considering the nature of the IP, it wouldn't be hard to get new fans or attract the kids of older fans to play, even if you just do some needed work to GW2 and let people get their achievements, that would go a long way.
I'd love a sequel, as unlikely as that feels today. BfN can't be the last PvZ shooter, as while I don't hate it like some, it was certainly a letdown after the wonderful GW games. A GW3 or a GW: Regrown game, where we get all the best stuff of GW and GW2 in one cross-platform package, with the needed balance changes, improved netcode, and actual communication, anti-cheat, and other stuff like new maps, would be the best possible outcome.
The silence is the worst part. BfN has been in maintenance mode for 3 years now, and no news on a new shooter, or at least some quality of life updates for GW2 is insufficient to say the least.
At this point I’m just hoping for a garden warfare 3. But I do think ea should stay committed to there community even in smaller games and still update those games not as frequently just don’t stop updating them again you don’t even have to update it just make it where the players are happy with the overall of the game where boss hunts are in rotation and community challenges it’s not that hard considering a robot already controls the mystery portal rotation I don’t see why he couldn’t control community challenges and boss hunts in the rotation also including all of that there has been and uprise in the amount of players in pvz gw2 with it being on steam recently so I don’t see why the can’t add it so the newer players can feel what it was like and if they did the newer players would most likely spend money on a game they find fun ik who would have guessed so if they just did a small update it could make them more money and a happier gw2 community
@turfstar1I honestly think ea knows about these problems, but refuses to do anything about them. My proof us that last year on my ps5 they released the super fertilizer pack for all ea play members for free. And they released the game on steam. No computer would do this , only employees. Please return EA.
how long do you reckon EA is gonna treat us like this, before finally listening to the community?
There is no EA support for this game, those emails they send to people are generic, not real people, they are helping people with their cases of banned accounts, which is a lie, be honest with your EA Games people and close the game for the platform.
of pc because as things are the hackers beat them again
I watched a video last week on the pc state of pvz gw2. The person said that there is a new exploit people are using to ban players, BUT JUST FOR FUN!! I dont play on pc, but if i did i would stop playing the game because i wouldn't be able to play multiplayer. Im honestly fine if you play on pc and use mods, but not in online matches with real people. I heard that hackers use a thing where they raise the account level of one player high enough to get you banned, this means that if you play on pc, do not play in the multiplayer portal. EA WHY DO YOU LET THIS SLIDE!!!!!! ALL WE WANT IS A FEW UPDATES. Here is a fourm about these issues: https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/A-devastating-exploit-has-been-found-to-permanently-ban-EA/m-p/12940930&ved=2ahUKEwi11p6Q4uGBAxXNDkQIHQHmDWgQFnoECB4QAQ&usg=AOvVaw3klVFJczlhVdIO9DMnSZFjAnd here is the YouTube video: https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://m.youtube.com/watch%3Fv%3DhPpGT2c5NM4&ved=2ahUKEwi11p6Q4uGBAxXNDkQIHQHmDWgQwqsBegQIEBAG&usg=AOvVaw0GHNVXdvN7XHPTi-boEgtI
@turfstar1 wrote:At this point I’m just hoping for a garden warfare 3. But I do think ea should stay committed to there community even in smaller games and still update those games not as frequently just don’t stop updating them again you don’t even have to update it just make it where the players are happy with the overall of the game where boss hunts are in rotation and community challenges it’s not that hard considering a robot already controls the mystery portal rotation I don’t see why he couldn’t control community challenges and boss hunts in the rotation also including all of that there has been and uprise in the amount of players in pvz gw2 with it being on steam recently so I don’t see why the can’t add it so the newer players can feel what it was like and if they did the newer players would most likely spend money on a game they find fun ik who would have guessed so if they just did a small update it could make them more money and a happier gw2 community
^ This, all of this.
It's frustrating to see the state of PvZ in general these days, but the shooters especially for me as I love the GW games, and a good GW3 would be amazing after 3 years of BfN no longer getting updates. I hate that new players can't get the community challenge hats or certain town hall events done. It's unacceptable that people on PC are getting banned thanks to the hacker issues that should never have gotten as bad as it has in the first place.
GW is 9 years old, GW2 is 7, and even BfN is 4! Don't let the PvZ shooters go out like this EA. I've been playing your games since the 80s, and despite things not always being so rosy, I'm still here largely due to the GW games, so we need some good news on this front!
I don’t think they will let pvz die the game is massive I just think EA is trying to get pvz 3 the mobile game done before they work on any other project related to pvz so they know what the community wants in pvz games
bring back boss hunts!
It's not even just the boss hunts, it's the game itself and the terrible service. As a paying customer for your games EA, I expect good service and the games to be functional. For example, i keep finding glitches in this game daily. There are also the pc hackers banning players for fun. This is the highest level of disrespect I have ever gotten. I play on playstation, but i still think that there are hackers on playstation. I think that it is stupid to charge 20 bucks for a game and charge 10 bucks for a pack that shouldn't even exist because torchwood and hover goat should be obtainable without money. There was absolutely no reason to put the mystery portal like this, but you did it anyways. And the portal isn't even a mystery, because there are only like 6 modes and the taco modes never come up along with soil survivors which was added in the game's last updates. It is also stupid how you guys made rux, with him coming by every 2 weeks with useless items. He also doesn't eveb sell everything, because he never comes by with the legendary pots and bots. Also, i know that you guys know about these issues, with the fourms and the YouTube videos and other ways of social media. You guys also released the game on steam and the super fertilizer pack for EA play members, another way to make more money. All we want is a few updates and for our beloved modes to be back, is that too much from your paying customers on your games? I will let you decide EA.
EA, please hear our cry's and bring back boss hunt!
Ea, please return to this wonderful game. if you are going to continue selling this game, then have it at least fully functional.
@DeathBugg wrote:Ea, please return to this wonderful game. if you are going to continue selling this game, then have it at least fully functional.
This. So much this. People can not only buy it, including on Steam, but they can buy coins and upgrade packs! I've posted before that the bare minimum of support would be to let everyone unlock all the achievements (trophies), play the various town hall modes, and deal with hackers and account issues.
If EA cared about their customers they would have respond to us by now
@flexibleFLIMINGO wrote:If EA cared about their customers they would have respond to us by now
I agree with this.
Ea, if you care more about money that you do customers, then what is the point of us buying your games? If you won't updaye them or even respond to us after years of waiting, then there is no point in us investing money in you guys. So we as a community might just quit buying your games and boycott your company. We dont want to do this, but you leave us no choice. Either update your games including pvz gw2, or we will give you guys death. I also might be mentally insane from all of this, because for the past month i have had dreams about having boss hunts back. Please return ea.