Unable to claim prize map grand pize
Product: Plants vs. Zombies: Battle for Neighborville Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Please provide your Xbox gamertag or PSN ID. (Optional) the...
Forum Discussion
anpangcontracto
EA Staff (Retired)
EA Staff (Retired)@bsouster Hello, please submit a ticket through the link with the same information: https://help.ea.com/en/plants-vs-zombies/plants-vs-zombies-battle-for-neighborville/
I went to help.ea.com and was sent back here after 3 direct chats with reps, trying two suggested solutions:
- rebuilt database (option 5) in PS4's safe mode (twice)
- uninstalled and reinstalled PvZ game
My issue is not resolved and I was instructed to post this bug here (answers.ea.com).
Did you get Megalo Mindreader from Prize map or Capsule first?
@B-money4pizza As mentioned in my post, I got it from a capsule (reward O tron).
- anpangcontracto
@bsouster This was a misunderstanding on my part. We are looking into how to sort this out.
Edit: Please check your account for the item now.
@anpangcontractor got it, thanks
