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Hey, All
To get this one reviewed by the right folks, I will need the following from everyone as soon as you can. Once we have all of the info below, we will forward it to the right teams so they can see what is happening.
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Attach the EA App Error Report ID Here
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS:
- Windows OS version:
- GPU model and driver version:
- Internet Service Provider:
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started (is it still happening?)
- Any other errors?
- Has the game been reinstalled?
- Have you power cycled your modem/router?
- Have you tried a different connection?
- If possible, share a Screenshot or Clip:
- Can you attach a DxDiag?
@EA_Shepard wrote:Hey, All
To get this one reviewed by the right folks, I will need the following from everyone as soon as you can. Once we have all of the info below, we will forward it to the right teams so they can see what is happening.
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Attach the EA App Error Report ID Here
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS:
- Windows OS version:
- GPU型号和驱动程序版本:
- 互联网服务提供商:
- 地区:
- 您使用的是内部驱动器还是外部驱动器?
- 您使用的是 HDD 还是 SSD?
- 此问题开始的日期(是否仍在发生?
- 还有其他错误吗?
- 游戏是否已重新安装?
- 您是否重新启动了调制解调器/路由器?
- 您是否尝试过其他连接?
- 如果可能,请共享屏幕截图或剪辑:
- 你能附上一个DxDiag吗?
- 10 months ago
This obviously means that EA doesn't want to solve the problem, they make players feel difficult. If the server crashes, they don't have to find the cause on their own. On the contrary, they want some useless materials, pure and pure, but they don't want to fix it. If EA doesn't care about the player's feelings. We can stop playing this game.
- 10 months ago
This obviously means that EA doesn't want to solve the problem, they make players feel difficult. If the server crashes, they don't have to find the cause on their own. On the contrary, they want some useless materials, pure and pure, but they don't want to fix it. If EA doesn't care about the player's feelings. We can stop playing this game.
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