Forum Discussion
Same thing happened to me on PS4 and I didn't get those used stars back.... ☹️
Hey guys, if you lost stars you can enter a help ticket at help.ea.com
- ApprovedAnonymous10 years ago
It won't let me submit a ticket, I keep getting redirected here.
- ApprovedAnonymous10 years ago
http://help.ea.com/en/article/contact-ea-help//
Edit:updated to fix link
- ApprovedAnonymous10 years ago
https://gyazo.com/d235bcc20939c50fedf05cbe7d50c119
This is the page I get.
- 10 years ago
@EA_Jenni wrote:
Hey guys, if you lost stars you can enter a help ticket at help.ea.com
I just spoke with someone through the EA Help page, and they told me that a Forum Moderator needs to add stars back onto accounts, and that they can't do it.
My ticket number was: 22831758
- ApprovedAnonymous10 years ago
@EA_Andy any ideas?
- EA_Andy10 years ago
EA Staff (Retired)
Hey @EA_Jenni - looks like the issue has since been resolved and stars were added 🙂
@kumaxking - if you needed any further help let us know.
- Andy -