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SkyCaboose55's avatar
SkyCaboose55
New Rookie
1 year ago

[Xbox] PvZ GW2 Unable To Equip Citron Overheat Upgrade

I play PvZ GW2 on Xbox Series X my gamer tag is SkyCaboose8055 my EA email is [edit: email address removed] and my name is [removed]  ([edit: email address removed] is also the email i use for my x...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
1 year ago

@skycaboose55 

 Xbox Series X

  • Quit all running Apps (For Series X|S consoles)
  • Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
  • Try the steps in our Connection and Advance Connection Guides
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4) 

Persistent Storage

  • Go to settings > Select Device & Connections > Then Blue-Ray
  • Select Persistent Storage > Clear Persistent Storage

Alternate Mac:

  • Go to settings > Select General  > Then Network settings
  • Go to advanced settings > Alternate Mac address > Select clear
  • Select restart

Once the basics are done you have a few options:

  • Uninstall the game
  • Log out of your Xbox profile
  • Log back in
  • Redownload game
SkyCaboose55's avatar
SkyCaboose55
New Rookie
1 year ago
@EA_Shepard I did all those steps and nothing it didn't work
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @skycaboose55 I am asking about it but bottom line this may be an issue that cannot be resolved as there isn't a way to fix one character like that. 

    • SkyCaboose55's avatar
      SkyCaboose55
      New Rookie
      1 year ago
      @EA_Shepard And I doubt you could take control of my account go into the code for Party Citron and tell it to unlock the Overheat Upgrade (i know what i basically said is hack/mod my account though i know im probably wording it wrong and i dont have the resources nor know how to do myself plus like you said it's not really possible on Xbox but you guys made/produced the game i figured you'd have a little bit more freedom to do that) and that's sad if that can't really happen cause that upgrade is a make or break for that entire character and I do like the weirdly purple orange i was planning on making him 1 of my main citrons since I know he's basically a direct upgrade compared to the normal Citron does the same damage has same speed has same health but has the Legendary mode on top and that upgrade is vital to making him a good character I just wish you could fix it
    • SkyCaboose55's avatar
      SkyCaboose55
      New Rookie
      1 year ago

      Did you ever find a way to fix my account cause I still need that upgrade to come back and like I said before I wish I could just give you access to my account and change it from there, I could to continue leveling up Party Citron but seeings how an upgrade never gets unlocked twice I doubt that'll work but this issue still needs to get fixed somehow

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