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Gormey's avatar
Gormey
5 years ago
Solved

XBOX Series S bug

When playing battle for neighborville twice on this new system...first the audio cut out then shortly after the screen froze and requiring me to forcefully shut down the game...after that NO games wo...
  • iluminatethesky's avatar
    iluminatethesky
    5 years ago

    Hey @Gormey 🙂

    Clear the MAC Address, and do a hard reset on your Console.

    Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn off your Console for 30 seconds or so, and turn it back on.

    Thanks!

    - iluminate

iluminatethesky's avatar
iluminatethesky
Legend
5 years ago

Hey @Gormey 🙂

Clear the MAC Address, and do a hard reset on your Console.

Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn off your Console for 30 seconds or so, and turn it back on.

Thanks!

- iluminate

Gormey's avatar
Gormey
5 years ago
@iluminatethesky Why are you suggesting Mac address clear? You find something online saying thats a permanent fix?
  • iluminatethesky's avatar
    iluminatethesky
    Legend
    5 years ago

    @Gormey 

    Because it can help with issues like this.

    If it doesn't, then reinstall the game and see if that helps.

    • Gormey's avatar
      Gormey
      5 years ago
      @iluminatethesky OK, I'll try that next time and see if it works...to be clear a system reset also fixes the issue, temporarily at least.
      • Gormey's avatar
        Gormey
        5 years ago
        @Gormey Happened twice since and I used the alternate MAC clear to fix it, which is much faster then the system reset...thanks. I hope they patch this bug soon or at least add it to the known issues list.

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