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raufchik1's avatar
raufchik1
5 years ago
Solved

You have been disconnected from the PlayStation Network and the EA servers.

Hey guys. I can't launch the game for the second day straight on Ps4. All other games are launching just fine, but I always get this message. What's wrong?
  • iluminatethesky's avatar
    iluminatethesky
    5 years ago

    Hey @raufchik1

    Can you try restoring the game licenses in your PS4 settings, and doing a hard reset on your Console?

    Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so, and turn it back on.

    Let us know if this helps.

    Thanks 🙂

    - iluminate

    • iluminatethesky's avatar
      iluminatethesky
      Legend
      5 years ago

      Hey @raufchik1

      Can you try restoring the game licenses in your PS4 settings, and doing a hard reset on your Console?

      Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so, and turn it back on.

      Let us know if this helps.

      Thanks 🙂

      - iluminate

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