A Greedy Corporation with ZERO Support!
EA has already cemented its reputation as one of the greediest and most anti-consumer gaming companies out there. They force players into predatory monetization schemes, shove microtransactions down ...
Forum Discussion
My mom has a PAID Club Pogo account (which is owned by EA), that she's not been able to use since December. It tries to send a verification code to her e-mail, but nothing gets sent. It's not in her spam folder, not in her inbox, not even in her trash. Nothing sends.
I've been trying for MONTHS to help her get into the account, but it's literally impossible; With the e-mail not sending, all I can do is make a support ticket on EA help. I've tried. Multiple times. Oddly, every e-mail verifying that the received the help request DOES go through, to the exact same e-mail. However, it means NOTHING, because no matter how long I wait (Literally ALL DAY), I never get an actual agent.. Even though the site says someone will be available in "about 1 minute"... For that entire time. Frankly, if I had the money, I'd sue on my Dad's behalf since he's been paying for her account using Autopay, that has been unusable for months.
My dad is going to call the credit company later this week and let them know to reject all future payments from EA, since that's our only recourse at this point aside from litigation we can't afford. I expect this post is going to get deleted by the mods, I'd love to be wrong so the word gets out how terrible this company is, but I highly doubt this will do anything other than get deleted. If nothing else, I hope you, OP, get to see that I feel exactly the same way you do. I hope you can at least get your money back or something, because this should be illegal, and I'm fairly confident it is.
