A Greedy Corporation with ZERO Support!
EA has already cemented its reputation as one of the greediest and most anti-consumer gaming companies out there. They force players into predatory monetization schemes, shove microtransactions down ...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHey there,
I'm sorry to hear you've been having trouble contacting EA Help Support. I will leave below instructions on how to contact Chat Support. Let us know if you're still having any trouble contacting them or if your issue is not billing/account-related; we might be able to assist you further here in the EA Forums.
How to chat with EA Help
- Log in to your EA Account.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.
After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.
This is the same copy-paste response EA gives every time, but it does NOT work.
There is NO working chat option, NO way to submit a ticket, and NO actual support.
The website just loops users through useless FAQs without any real help. I've been trying for over a month, and I still have no way to change my email or access my account.
Stop pretending there's a functioning support system when there isn’t. EA has completely abandoned its customers.
- EA_cuervo
Can you please confirm the Product and Subject you're selecting when trying to contact support?
Another robotic conversation delayed or steerer. These robot will avoid the responsibility as much as possible
Yes. This exactly what I have also done countless times, and no human ever comes through. It gives the e-mail for the support ticket, but it just stays at "Your approximate wait time is: 1 minutes" all day, no human ever responds.
