A Greedy Corporation with ZERO Support!
EA has already cemented its reputation as one of the greediest and most anti-consumer gaming companies out there. They force players into predatory monetization schemes, shove microtransactions down ...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHey there,
I'm sorry to hear you've been having trouble contacting EA Help Support. I will leave below instructions on how to contact Chat Support. Let us know if you're still having any trouble contacting them or if your issue is not billing/account-related; we might be able to assist you further here in the EA Forums.
How to chat with EA Help
- Log in to your EA Account.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.
After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.
Yes. This exactly what I have also done countless times, and no human ever comes through. It gives the e-mail for the support ticket, but it just stays at "Your approximate wait time is: 1 minutes" all day, no human ever responds.
