You should be able to go into your account and find a spot that shows what item you got for your gem purchase. It should help when you contact them to get your stuff(gems) back. And unfortunately, there are LOTS of games now that don't require any sort of confirmation for gem spending. Wheel of Fortune has repeatedly ripped me off thinking I'm getting a spin but it's actually charging me 30 gems for it (about $3 worth)
Hello! Sorry to hear about the challenges you are experiencing with Wheel of Fortune, this can be a bit confusing at times, we must monitor and wait for the free time.
The best advice I can offer is to check the game's homepage where you can find Daily Wheel, there will either be a Spin Now! vs Next: Countdown Clock in yellow above the word Wheel.
Spin Now! = Free 🎉
Next: With a countdown clock ⏰= Gems
To provide clarification for those who might be viewing this in a public forum, Wheel of Fortune offers one complimentary spin each day. Should you desire an additional spin on the same day, it will require 30 gems.
Free Spin will say "Spin Now!"
Paying for a Spin will say "Spin💎30"
Popup after selecting the Spin 30 button
Additionally, the only item currently for purchase in Garden Blast for 150 gems is the "Holly Jolly Pass", this also requires authorization before the purchase is finalized.
"You should be able to go into your account and find a spot that shows what item you got for your gem purchase."
Yes, we can! Our Gem Transaction record can be found on both on the Pogo website under My Account and on EA Help under Account Information.
I hope this information is beneficial to all. Please take care. 🙂
