All My Badges Are Gone

I just came back after a couple of years off because my husband passed away. All of my badges are gone, as well as my badge albums, that I paid for and collected for years. I am so sad and upset about this, and cannot believe this could be true. All I can say is "what happened to my badges/albums." Does anyone know why? I came back here, and now feel to upset to want to even stay - thank you!