Pogo Subscription
I cannot renew my subscription Can you help me
Forum Discussion
4 Replies
Hello! I moved your post to another area, EA Community Manger EA_Illium has retired. Would you mind explaining briefly on what exactly you need help with?
Additionally, here is a help guide for various questions you may have on EA Help > Club Pogo
I AM TRYING TO RENEW ALSO AND CANT SEEM TO DO IT...BEEN ON HERE 20 YEARS
RENEW MY POGO SUBSCRIPTION FOR ANOTHER YEAR
Hello! Thanks so much for reaching out, and if no one has told you lately, thank you for being a Pogo member for 20 years 🎉 Your dedication and being part of our community means a lot!
Here in EA Pogo forums they are unable to assist us with payment issues or specific account issues due to being in a public forum. To reestablish your account to a Club Pogo account you will need to do this manually or Contact EA Help for further assistance and guidance here > [POGO] How to Contact EA Support | EA Forums - 12464874
🌟Additionally, on Pogo if you click on your Mini, then select MY ACCOUNT, we can view, change and update our accounts here. If you click on the Change Plan link, you can update your status and payment information.
If you were already a Club Pogo member they send us an email about 3 weeks before renewal alerting us (sometimes this may go into Spam if you do not have them marked as a safe sender), the renewal may have not automatically updated because of an expired card or something missing with the code or digits.
💳 Card expiration cycles have tightened over the years, standard credit cards typically renew every 3 years, Premium cards often run on a 4-5 year cycle. It’s one of those updates that can slip through the cracks if we don't update our online accounts.
Hope this helps and everything works out for you 💮
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