Billing Problem

Question

My subscription to Pogo renews every December so that is when you should take the money out of my bank. For some reason it is taking 39.99 out of my bank every month. Could we fix this and give me the money back that has been taken out of my bank.

Patricia Eckley

Flippin AR

my EA public ID is peckley8ZP

ea_lanna · Answer

Hi&nbsp;@peckley8zp,&nbsp;

We are unable to help with billing cases on the forum, but our support team can take a look at your account for you. Follow these steps to reach the support team:

Head to this website:&nbsp;https://help.ea.com/ and sign into your account.&nbsp;
Next, click this link to choose a contact option:&nbsp;Contact Us

The support team will try their best to help you get sorted from there.&nbsp;

All the best,&nbsp;

EA_Lanna

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Billing Problem

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