Can't access Club Pogo forums and where are my gems for autorenewal?

Hello, I am a Club Pogo member of 15 years standing.  I can't access the Pogo forums, (which I gather is an ongoing issue for many members and not just myself who get a 502 Bad Gateway message when they try to access the Pogo forums - an error message that reflects on Pogo's servers and not on any individual member's computer), nor was I given the free gems I'm entitled to upon the renewal of my Club Pogo membership.

Please fix the Pogo forums so members have access to them and please send me my Pogo gems.  Thank you.

saxandsmokes