Club Pogo subscription did not auto-renew
I've been a member of Club Pogo for about 20 years and have not had any problems with automatic renewal in the past. Today, 3/2/25, was my yearly renewal date, and I got an email telling me that my ...
Forum Discussion
EA_Rtas
Community Manager
Community ManagerHey folks, sorry to hear you're all running into this issue, definitely frustrating.
I'm more than happy to get this looked into by the team, would you be able to let me know your Pogo usernames? This will help us with the investigation
Hello again...looking at my username and there is a difference.. I think someone has hijacked my account. It is showing username as snoflk2005qh and has a profile picture that is not me. Username should not have the qh after it. Plus I believe I renewed in the last quarter of 2024. email is correct as is credit card info. I was playing alright on night of 03-04-2025 then not on morning 03-05-2025. I have been on auto pay since 2005.
