Club Pogo subscription did not auto-renew
I've been a member of Club Pogo for about 20 years and have not had any problems with automatic renewal in the past. Today, 3/2/25, was my yearly renewal date, and I got an email telling me that my ...
Forum Discussion
EA_Rtas
Community Manager
Community ManagerHey folks, sorry to hear you're all running into this issue, definitely frustrating.
I'm more than happy to get this looked into by the team, would you be able to let me know your Pogo usernames? This will help us with the investigation
I have been a member of pogo since 2004, my card was correct at the time of renewal however the payment failed I looked into this and the card was correct and had indeed been used to buy gems. I have still not received my 100 gems for renewing and its been so hard to get any help! maybe you can help me many thanks PIGGIN40ISH
