Home Story Easter Pass Update 😍

Question

"We deeply regret that your experience during the Solitaire Home Story Season Pass did not align with your expectations. Our priority is to ensure a satisfactory gaming experience, and it is unfortunate that we fell short this time. As a rectification, we will be refunding 150 gems to all those who lost their progress during the incident occurring April 9th. For those who showed exceptional commitment and purchased the event a second time, an additional 150 gems will be credited to your account. Furthermore, as a sincere expression of our apology for the inconvenience caused, we will be adding extra gems to your account. Thank you for being a valuable member of our Pogo community."

Thank You for your acknowledgement XOXO

prettychaotic · Answer

The same thing happened to me, they sent me an email saying they would give me 300 gems and then another 150 for the trouble it cause and then another 25. So that would total 475 when I looked it credited me with the 25 gems but not the 450 it promised to send to me in the result of the trouble it had that day. Honestly I'm getting tired of the issues with POGO on a daily basis whether it is a solitaire game or playing Canasta. When will POGO be working everyday without issues, when POGO was bought out it went to hell. That is my opinion as I have been here a very long time and used to run a Pinocle and Canasta club on here. As a former owner of a group I would think they would fix the issues and when the surveys are sent out listen to what the players have to say. Unfortunately it seems to fall on DEAF ears here.

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Home Story Easter Pass Update 😍

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