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rhu2baga's avatar
5 years ago

How come i can't access games after I downloaded the new updates

How come I can't access games after I downloaded the new updates

7 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @rhu2baga can you provide us a little more info as to the issue you are seeing?

    The more info we have the better we can help, as such are you seeing an error of any kind? On what platform are you having the issue and is it all games or just specific ones?


    Darko 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @rhu2baga can you grab me a screenshot of the issue?

    The best thing to do when this occurs takes a couple of minutes to go through the following steps:

    Let me know how you get on.


    Darko

  • This happens on all games.  It appears to try to load but will not open games .  

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @rhu2baga can you try the steps above and get back to me if there is any change?


    Darko

  • Where is this origin that you are talking about.  I went to pogo and nothing there indicates origin.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @rhu2baga sorry about that, you didn't mention that the issue was with POGO and posted on the Origin forums. 

    I'll move your thread to the POGO forums now.


    Darko

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