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simmymommy's avatar
6 years ago
Solved

How do I add my pogo account to my ea account?

I have not been on Pogo in a long time. I have had an account since early 2000s. Now I need to switch. Well, I've had an ea account for a long time too. Both accounts are already connected to the sam...
  • EA_Arrenai's avatar
    6 years ago

    Hey there, @simmymommy.

    While there's no ability to link it to a different EA account than the one it 'upgrades' into, there are a couple options:

    • You are welcome to create an email address just for your Pogo account, which would allow you to be able to log back in. You can also set up your primary email as a "secondary email" on the Pogo account should you ever lose access to the new email address.

    • You can try reaching out to EA Help to see if consolidating your EA accounts is an option. There may be some restrictions that would keep this from being an option, but the EA Help advisor can look over both accounts to see if there is something that would block the transfer as some games and services cannot transfer. There are also risks associated with moving any data.

    To contact EA Help:

    • Go to https://help.ea.com
    • Click "Contact Us"
    • Select Pogo from the game list
    • Select PC or Mac
    • Select Manage my account > Transfer between accounts
    • Click Select contact option

    If you would prefer to reach out on social media instead:

    Please let me know how that goes for you.

    Arrenai 🐱


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