How to recover an account?

Hi hmsamCA​, 

Our support team can help her with account recovery if she's running into issues with these steps:

• How to get back into your EA Account

 

To reach our support team, she'll need to create a help case through our EA Help site.  We've put together a guide to help with that:

• [POGO] How to Contact EA Support

 

- EA_Lanna