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offJp204's avatar
offJp204
Rising Novice
2 years ago

Is anyone else having trouble with accessing Solitaire Home Story?

I am having trouble accessing Solitaire Home Story.  It starts to open the game, but then goes out of it.  I have tried numerous times over the last couple of days and can’t get it to work.  I want t...
offJp204's avatar
offJp204
Rising Novice
2 years ago

Hi, I appreciate you both reaching out to me regarding Solitaire Home Story.  I did try all of those things listed but I still cannot access the game.  I don’t know what else to do.

EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
2 years ago
@offJp204 Hey there! Thanks for getting back to us, sorry to hear you're still having the issue.

Can you let us know if you're playing on PC or on a mobile device?
  • offJp204's avatar
    offJp204
    Rising Novice
    2 years ago

    Hi.  I am playing on an Apple iPad.

    • EA_Rtas's avatar
      EA_Rtas
      Icon for Community Manager rankCommunity Manager
      2 years ago
      @offJp204 Thanks for letting me know, we are aware of some issues playing some of our games on Ipad. The team is aware and looking into it. I'll update here when I know more.
      • offJp204's avatar
        offJp204
        Rising Novice
        2 years ago

        Thank you very much.  Just so you know, I also haven’t been able to get into Jewel Academy for a very long time now either. Maybe that’s an iPad issue as well?

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