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offJp204's avatar
offJp204
Rising Novice
2 years ago

Is anyone else having trouble with accessing Solitaire Home Story?

I am having trouble accessing Solitaire Home Story.  It starts to open the game, but then goes out of it.  I have tried numerous times over the last couple of days and can’t get it to work.  I want t...
abbycattx's avatar
abbycattx
Hero+
2 years ago

@offJp204 

Hello! I tried accessing the game before replying to you and was able to connect to the game with no issues. 

However, there were reports on loading issues in October reported by Pogo Sconnie in the Pogo forums for some players experiencing issues.

At this time, my best suggestion for you would be:

  • Clear all Cookies and Cache from your device.
  • Check your Browser and Device for all updates.
  • Restart your computer. 
  • Restart your router. Unplug your router, let it sit for 2-3 minutes, then plug it back in. This rebooting helps clear the cache on the router.
  • Ensure your device meets the minimum requirements for Pogo. 

See if any of these system checks help with your loading issue at this time and feel free to let us know how it goes!

boilingvAF6W's avatar
boilingvAF6W
2 years ago

I have attached a file of the error reading I am continually getting. All other games work as well as Pogo games work. This one loads, begins to give rewards, crashes. Over and over again. I believe it’s been two weeks now 

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