Forum Discussion

New Novice

5 months ago

Mega Academy took my coins

I had 86 coins and I was going to use it on a bubble red elixir so I could use it to get to the next elixir (blue), but when I bought the red elixir in the bubble it took my coins however it told me ...

discussion

abbycattx

Hero+

5 months ago

offzQFGnZZL5

Hello! Sorry to hear about the issue you are having in Merge Academy. Unfortunately, here in forums they are unable to assist us with refunds, missing content or account changes.

However, you can reach out to EA Help through their secure and private channels to develop a case and report this occurrence.

Community Manager EA_Lanna has developed a guide on how to contact EA Help - just log in to the site with your Pogo credentials > [POGO] How to Contact EA Support | EA Forums - 12464874

Take care and I hope everything works out for you 🐈‍⬛

offzQFGnZZL5

New Novice

5 months ago

Oh okay, thank you for your help :)