Pogo took multiple payments and made me a free member….wth!!
Hello! For account issues we must contact Customer Support and speak with them privately about our account details.
Upon purchase or renewal of our Club Pogo Memberships they send a few emails, a reminder, receipt and a thank you email. Make sure you have these handy along with your proof of payment. They also may ask for a screenshot (picture) of these items, as well.
Click on the link below to open a case and speak with Customer Support
I want to check my order status - Pogo (ea.com)
On this page you will see a box titled Chat with us - click on this and follow these steps.
Please try contacting Customer Support before disputing the charge with PayPal.
Terms of Sale Refunds and Cancellation
"Subject to this Section 8 and any rights that you may have under applicable law, there are no refunds for EA Content purchased from EA unless expressly authorized by EA.
Hope everything works out for you & Take Care!
