pogo

I pay for POGO by the year !  I am now getting ads that come into the game and stop me from Playing It wants me to Sign Up  my membership is not up till Mid Feb it block the games out and cant play . this has been going on for 1 week and I am sick of it Can some contact me thur email 

[edit: email address removed]  Ive tryed e/thing I can think of Sign out  and on again same thing cant play POGO