Re: club pogo problems and no support offered

@HFGirl1227, EA Joz has provided a link to contact EA outside of the Answers HQ pages. There is a menu of items to select to reach the most appropriate person at EA. You can use this option to contact an EA advisor any time of day through online chat or phone call back. Below is a guide for using the EA support contact menu.

1. Go to https://help.ea.com
2. Click on "Contact Us" at top of page
3. Select Pogo (It might default to Pogo)
4. Select Platform (PC, Mac, etc)
5. Select Topic (Chose which is most relevant to your problem)
6. Select Issue (Chose which is most relevant to your problem)
7. Click on blue Select Contact option
8. On the next page called Case Information, decide if you want a phone call back or online chat.
9. If you want a phone call back, complete the requested information under the heading called "Get a call", then click on the Request Call button.
10. If you want online chat, click on where it says "Chat", enter a brief description of your issue in the "Subject" box, and then click on the "Request live chat" button.
11. If the estimated wait time is not reasonable to you, try again later.