Forum Discussion

EA Staff (Retired)

Re: Gift card concerns..

To confirm are you trying to redeem an EA Gift card to purchase specific games on Pogo.com or exchange the gift card for a Club Pogo Membership?

If you are wanting to redeem it for Club Pogo time, check out our guide below on how to do so:

Thanks!

DRoyal514nT
Not applicable
2 years ago
@EA_Illium Still having issues with redeeming my gift card. Can't enter pin number off the back of the card. Error message says "the code entered is incorrect" however when I look in my EA account, the money is showing up. Order #1004983044390.
DRoyal514nT
Not applicable
2 years ago
@EA_Illium Also order #1004985844390
EA_Illium
EA Staff (Retired)
2 years ago
HI @DRoyal514nT

Apologies to confirm did you redeem the gift card on your EA account before trying to use it on Pogo or did you see the funds pop up after trying to redeem it on pogo?
DRoyal514nT
Not applicable
2 years ago
Still not working...I redeemed the EA gift card prior to trying to get it to work in POGO. Every time I try to enter the redemption code on the back of the card it say invalid code number. At this point I am really frustrated with this. I've wasted $30 as far as I'm concerned.