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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Gift card concerns..

Hi @DRoyal514nT 

To confirm are you trying to redeem an EA Gift card to purchase specific games on Pogo.com or exchange the gift card for a Club Pogo Membership?

If you are wanting to redeem it for Club Pogo time, check out our guide below on how to do so:

Redeeming EA Gift Cards and Joining Club Pogo

Thanks!

4 Replies

  • DRoyal514nT's avatar
    DRoyal514nT
    Not applicable
    2 years ago
    @EA_Illium Still having issues with redeeming my gift card. Can't enter pin number off the back of the card. Error message says "the code entered is incorrect" however when I look in my EA account, the money is showing up. Order #1004983044390.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    HI @DRoyal514nT 

    Apologies to confirm did you redeem the gift card on your EA account before trying to use it on Pogo or did you see the funds pop up after trying to redeem it on pogo? 

  • DRoyal514nT's avatar
    DRoyal514nT
    Not applicable
    2 years ago

    Still not working...I redeemed the EA gift card prior to trying to get it to work in POGO. Every time I try to enter the redemption code on the back of the card it say invalid code number. At this point I am really frustrated with this. I've wasted $30 as far as I'm concerned.

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